1. Acceptance of These Terms

By accessing or using the RefrigerantHub website, placing an order, or interacting with our services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree with these terms, please do not use the website or place an order.

These terms apply to all visitors, customers, and other users of our website. We may update these terms from time to time, and the updated version will apply after it is posted.

2. Eligibility and Account Information

You must be legally capable of entering into a binding agreement to use this website or place an order. By using the website, you confirm that the information you provide is accurate, current, and complete.

If you create an account, you are responsible for maintaining the confidentiality of your login information and for activity that occurs through your account. Contact us promptly if you believe your account has been accessed without authorization.

3. Products, Descriptions, and Availability

We make reasonable efforts to describe and display our products accurately. However, product colors, packaging, labels, dimensions, availability, and appearance may vary depending on your device, screen settings, supplier updates, or inventory conditions.

Product descriptions and availability may change at any time without notice. We reserve the right to limit quantities, discontinue products, correct errors, or refuse an order where a product is unavailable or a listing contains an error.

Product suitability: You are responsible for confirming that a product is appropriate for your intended project, equipment, application, environment, and local requirements. When in doubt, seek advice from a qualified professional or contact the product manufacturer.

4. Prices, Taxes, and Payment

Prices are displayed in U.S. dollars unless otherwise stated. Prices, promotions, taxes, shipping charges, and availability may change without notice. Applicable taxes and charges will be shown at checkout where required.

Orders are subject to payment authorization and acceptance by RefrigerantHub. Payment must be received or authorized before an order is shipped. Payment information may be processed by third-party payment providers, and we do not control the policies of those providers.

If a pricing, availability, or order-processing error occurs, we may contact you before fulfillment or cancel the affected order and issue any payment refund that is due.

5. Orders and Order Acceptance

Submitting an order is an offer to purchase. An order confirmation acknowledges that we received your order; it does not necessarily mean that the order has been accepted or shipped. We may accept, refuse, limit, or cancel an order at our discretion, including when we suspect fraud, misuse, duplicate ordering, inventory errors, or an incorrect price.

If we cancel an order after payment has been received, we will generally refund the amount charged for the canceled portion of the order to the original payment method.

6. Shipping and Delivery

Delivery times are estimates and are not guaranteed. Orders generally require one to three business days for processing and five to eight business days for transit, for a total estimated delivery timeframe of six to eleven business days maximum. Carrier delays, severe weather, high order volume, incorrect addresses, holidays, and other circumstances outside our control may affect delivery.

You are responsible for providing a complete and accurate delivery address. For large or freight shipments, inspect the delivery and note visible damage or shortages on the delivery receipt before signing whenever possible.

7. Returns and Refunds

Eligible items may generally be returned within 90 days of delivery, subject to the requirements and exclusions in our Returns and Refunds Policy. Please review that policy before sending an item back or requesting a refund.

For return authorization, damaged products, incorrect products, or refund questions, contact RefrigerantHub before shipping anything to us. Return instructions and shipping-cost responsibilities may vary depending on the reason for the return and the condition of the item.

8. Prohibited Uses

You may use the website only for lawful purposes and in accordance with these terms. You must not:

•Use the website in a way that violates applicable law or regulation.

•Interfere with website security, functionality, availability, or performance.

•Attempt to gain unauthorized access to accounts, systems, data, or networks.

•Use automated tools to scrape, copy, overload, or monitor the website without permission.

•Submit false, misleading, fraudulent, or unauthorized information.

•Use product information, images, text, or website content for an unauthorized commercial purpose.

9. Intellectual Property

The website and its content, including text, graphics, logos, photographs, product descriptions, design elements, software, and arrangement of materials, are owned by RefrigerantHub or its licensors and are protected by applicable intellectual-property laws.

We grant you a limited, non-exclusive, non-transferable, revocable permission to access and use the website for personal or internal business purposes. You may not reproduce, modify, distribute, publicly display, sell, or create derivative works from website content without our prior written permission.

10. Disclaimer of Warranties

To the fullest extent permitted by applicable law, the website and its content are provided on an “as available” and “as is” basis. We do not guarantee that the website will always be uninterrupted, error-free, secure, or free from harmful components.

Product warranties, if any, are limited to warranties expressly provided by the applicable manufacturer or stated in the product listing. You are responsible for determining product compatibility and following all product labels, instructions, safety information, and applicable laws.

11. Limitation of Liability

To the fullest extent permitted by law, RefrigerantHub and its owners, employees, service providers, and affiliates will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from or related to your use of the website, products, orders, or inability to access the website.

To the fullest extent permitted by law, our total liability for a claim related to a specific order or product will not exceed the amount you paid for the product or order giving rise to the claim. Some jurisdictions do not allow certain limitations, so some provisions may not apply to you.

12. Indemnification

To the extent permitted by law, you agree to defend, indemnify, and hold harmless RefrigerantHub and its owners, employees, service providers, and affiliates from claims, losses, liabilities, damages, costs, and expenses arising from your violation of these terms, misuse of the website, or violation of another person’s rights.

13. Governing Law and Disputes

These terms will be interpreted under the laws applicable to RefrigerantHub and its business operations, without regard to conflict-of-law rules. Any dispute-resolution provisions, venue requirements, or mandatory consumer protections applicable to your location will apply to the extent required by law.

Important: The governing-law and dispute provisions should be reviewed and finalized by a qualified attorney based on RefrigerantHub’s legal entity, registration state, and customer locations.

14. Changes to These Terms

We may revise these Terms of Service at any time. Changes become effective when posted on the website unless a later effective date is stated. Your continued use of the website or placement of an order after changes are posted indicates acceptance of the revised terms, to the extent permitted by law.

15. Contact RefrigerantHub

If you have questions about these Terms of Service, an order, a product, or our policies, please contact us.

Email: contact@refrigeranthub.com

Phone: +1 (607) 224-9750

Address: 27 Lagoon Rd, Rock Springs, Wyoming, United States