RefrigerantHub takes reasonable steps to help protect customer information and payment transactions. This policy explains the payment and security practices that apply when you place an order through our website.
Accepted Payment Methods
Available payment methods are displayed during checkout. Payment options may include major credit cards, debit cards, and other methods made available by our payment providers. Available methods may vary based on order details, product type, location, currency, and provider availability.
Payment Processing
Payment transactions may be processed by third-party payment providers. When you submit payment information, it may be transmitted directly to the applicable payment provider for authorization and processing. RefrigerantHub does not intend to store full payment card numbers on its own systems.
Orders may be subject to payment authorization, fraud screening, identity verification, and final acceptance before shipment. If a payment cannot be authorized or an order is flagged for review, RefrigerantHub may contact you using the information associated with the order.
Website Security
Our website uses reasonable administrative, technical, and organizational safeguards designed to protect information transmitted through the website. Secure connection technology may be used during account, checkout, and payment-related activities where supported by the website and service providers.
No website, payment method, or method of electronic transmission is completely secure. Customers should use a strong, unique password for their account, keep login information private, avoid sharing verification codes, and contact us promptly if they suspect unauthorized activity.
Protecting Your Account
You are responsible for keeping your account credentials confidential and for activity that occurs through your account. RefrigerantHub will not ask you to disclose your full payment-card number or account password by unsolicited email. Be cautious of messages that request payment outside the website or direct you to unfamiliar links.
If you receive a suspicious message claiming to be from RefrigerantHub, do not provide payment information. Contact us directly at contact@refrigeranthub.com so we can help verify the request.
Payment Disputes and Refunds
If you believe a payment was made without authorization, contact your payment provider promptly and notify RefrigerantHub so we can review the transaction. Approved refunds are generally issued to the original payment method, subject to the applicable Refund and Returns Policy and payment-provider processing times.
Contact Information
Business name: RefrigerantHub
Email: contact@refrigeranthub.com
Phone: +1 (607) 224-9750